Where each quote stands, what came back, and which ones have gone quiet.
Quotes and client estimates. 5 questions answered below, each with the arithmetic behind it and the limits of what the tool decides. Open the Quote Pipeline tool.
A quote is not a number, it is a state. It is sent, it is viewed, it is accepted or it lapses, and the difference between those states is the difference between work you will do and work you have lost track of. The pipeline exists because most contractors can price a job and far fewer can say, on a Monday morning, which of last month's quotes are still alive. Everything on the page is derived from the quote records themselves. Value is reported per currency because a client in one country and a supplier in another do not share a unit, acceptance rate is calculated from resolved quotes rather than from a wish, and expiry follows the date the quote carries. Nothing is estimated, and nothing is filled in when a field is missing.
Twelve quotes were sent last month: eight are still open, three accepted and one declined. Acceptance rate is three from the four that reached a decision, so seventy five percent, and the eight open quotes are not in the calculation because they have not resolved. Two of the open ones are past fourteen days, so they appear as needing chasing, and their combined value is the number worth a phone call this week. If one of the eight expires on Friday without an answer, it moves to expired and the open value falls, which is a real change in the pipeline rather than a tidy up of a list.
Open means sent and awaiting a decision. Viewed means the client has opened the link, which is a useful signal but not agreement. Accepted and declined are decisions, recorded by you or by the client. Expired means the validity date passed without an answer. Each state is recorded, so a quote that has been read is not treated the same as one that has not, and the totals on the page only claim what the records support.
On the validity date the quote carries, which you set when it is issued. A quote is an offer with a shelf life, and material prices move, so the date is part of the offer rather than an administrative detail. When it passes, the quote leaves the open list and appears as expired, and it can be revised and reissued at current prices. Reissuing creates a new quote, which is why the old one is left visible rather than deleted.
Because a quote in one currency cannot be added to a quote in another without an exchange rate, and inventing a rate would make the total a fiction. Each currency is summed on its own, so the pipeline shows what is owed in each. That matters in a market where a client pays in local currency and a supplier quotes in another, because the two totals answer different questions and a blended figure answers neither.
From the quotes that reached a decision. Accepted divided by accepted plus declined, with open and expired quotes left out because they have not resolved either way. That is why the rate moves when a decision lands rather than when a quote is sent. Where no quote has resolved yet, the rate is reported as undetermined instead of as zero, because zero would read as failure when the truth is that there is no evidence yet.
The oldest open quotes first, and among those the ones that have been viewed without an answer. Age is the honest signal, because a quote that has been sitting for three weeks is closer to expiry than one sent on Monday. The pipeline orders them by age and marks the ones that have passed your chasing threshold. Which one to call first is a judgement about the client and the job, and the page gives you the facts to make it rather than the decision itself.